Restaurant POS Features You Must Have

2023/06/23

For any restaurant business, the starting point of the business is when a server or waiter takes orders from the customers and these orders are now inputted into the retail POS.

And it all ends when the payment is made at the point of sale. 

Restaurant systems have evolved into a business asset and owners of restaurants have increasingly depended on restaurant retail POS system features to keep their businesses going.

Getting one is a must! 

However, shopping for a new restaurant retail POS system can be  challenging.

There is no one size fits all kind of retail POS which is the reason why you might not even know where to begin. 

Do you know that there are a variety of retail POS solutions available in the market today?

With cutting-edge technology adapted by many companies, you do not want to be left behind, right?

You don’t want to wait until the last minute to get a  POS and inventory management software when all else fails.

First, compare the features and uses of the different retail POS systems.

Second, find out what your restaurant needs?

When evaluating the POS systems available, you need to determine what you need and what is the best fit for your restaurant concept.  

For instance, you might want to have a retail POS intended for a small coffee shop.

Remember that the monitor and display of a coffee shop’s retail POS may look similar to that of a busy restaurant, but the front-and back-of-house software could be completely different.

Since not all POS and inventory management software are created equal, here are some restaurant retail POS features you might want to consider owning in order to simplify your business operations and make your restaurant easier to manage:

1. Reliable Connection and Speedy Interface

A restaurant is a busy business.

And busy means speedy, hence a restaurant retail POS needs to have speed.

When weekends mean customers’ nightcaps, your system should be quick and dependable.

You cannot afford to have a lag or system failure.

Make sure to have a reliable internet connection.

If the system is a local hardwired type or perhaps both local and internet, just choose carefully to get the most of the connection speed. 

2. Inventory Management Capability

Inventory Management is very important in the restaurant business.

Making sure that you have enough ingredients on the shelves and at the same time determining the next order for replenishment is critical. 

Striking the delicate balance between the stocks to keep, the ingredients to disregard, and the items for replenishment – is one of the restaurant industry’s great challenges.

A POS and inventory management software can make a huge difference in keeping inventory levels up to date automatically.

You can keep track of what you need to purchase and replenish and disregard those that your customers aren’t interested in. 

Some retail POS solutions can even provide you with which stocks you need to order already, which is critical during the period when customers flock.

The last thing you want to encounter on a hectic Friday night is to run out of your bestselling combo meal!

3. In-depth Sales Reporting

A POS and inventory management software can create sales reports to assist managers and business owners to monitor the performance of the business.

If the restaurant has several branches, it has the ability to track data from multi-branch locations and still generate much-needed reports.

This data can be critical for demand and revenue forecasting.

Depending on the retail POS system and what it offers, sales reporting capabilities may include total sales, sales for any given time period, sales per item or category, and sales by item or server. 

4. Customer Management 

Some restaurant retail POS systems have the capacity to record and keep basic customer information like names and contact information, residence/office address, and email.

Such information can help managers come up with suitable promos and loyalty programs.

On the other hand, restaurant servers have the ability to personalize the dining experience by mentioning their names and giving them special menus and thereby improving customer confidence and loyalty.

5. Table Management and Reservations

A quality and efficient retail POS for restaurants must have a built-in table management and reservations option.

If your restaurant has table seating arrangements for top clients, you will surely need this kind of feature and it is beneficial for your front-of-the-house operations.

Although not all retail POS software has a built-in reservations feature, you may have to inquire first before you purchase. 

6. Kitchen Communication

Retail POS systems are the driving force for strong communications and accuracies of ordering at your restaurant or food business.

You can make use of a restaurant retail POS system to easily track orders and make sure that customers get their meals quickly and exactly as ordered. 

7. Security

The perfect retail POS system should have a cash drawer that keeps the cash and can manage security at the point of sale terminal. 

Establish your restaurant business with stability, reliability, and dependability with EasyPOS. 

EasyPOS is BIR-accredited.

It sets your establishment the right way by helping you manage day-to-day transactions correctly, efficiently, and on the dot.

It offers the restaurant POS features you have been searching for.

If you have daily transactions and that you have multiple users, EasyPOS is the one for you!

Check out: https://humedit.ph/easy-pos/