2025/08/26
Picture this, you walk into a restaurant without having to wait in line and crane your neck for a server to notice you. Instead, you pick a booth, sit down, and simply hover your phone over a QR code and voila! You have access to the entire restaurant’s menu in the palm of your hand.
The rise of QR code food ordering systems became one of the pandemic’s breakout stars when it came to tailoring technology to better suit our lives while in quarantine. Since we weren’t allowed to go outside when our cravings hit us (as we normally would), online deliveries were all the rage. With just a few taps of a button, your food is delivered to your doorstep within minutes.
The pandemic may be over but QR food ordering systems are here to stay and are getting better and better. But what is life without a bit of variety, right? And just like that, the public’s opinions are split in two– some people smile when you ask them about QR dining and others scoff at the mention of technological advancement.
Why people love QR code ordering systems
People who love using QR food ordering systems are usually tech savvy individuals who prioritize the speed of having their food delivered. This group of people are usually composed of Millennials to Gen-Zs who appreciate the use of digital menus that they can access on their smartphones.
The advantage of QR ordering systems not only offers efficient service, but it also allows the customers to modify their orders based on their dietary needs and restrictions. Customers can revisit and study the menu without feeling rushed and pressured.
Have any allergies? Don’t worry! Allergens and nutritional facts are accessible on the menu so you can easily modify each dish to your liking. Now, you can enjoy eating without worrying about explaining your order over and over.
In group settings where people place different orders at different times, using the QR’s payment option makes ordering easier. Customers would not have to flag down a server for every transaction– they can scan the QR again, change or add another dish and voila! Served to the table within minutes.
With the QR food ordering system, you don’t need to hold printed out menus that have been passed down from person to person. In a hygienic point of view, this ensures that germs and viruses that are passed from through skin contact are kept to a minimum.
Lastly, when it comes to paying the bill, customers can either split their checks or pay for it in bulk by using the payment option found in the QR ordering system— no more arguing over whose card goes into the billfold.
Why people dislike QR code ordering systems
On the flip side, some people dislike using QR food ordering systems because it causes a bunch of problems to users who are not as tech savvy as the previous group– instead of enjoying their food, they become more susceptible to getting hangry (hungry and angry) because of all the delays and confusion they get when trying to navigate a system that may be unfamiliar to them.
One of these problems are technical glitches. When you use a QR code, you usually need to have an internet connection in order to access the website it leads to. However, some restaurants do not have the best WI-FI or data connections which leads to a domino effect of inconvenience to the diners. Also, some diners may not have access to devices which snowballs into more confusion and more hassle for everyone involved.
Having phones at the table can shift the focus from social interaction to screen time. This hinders conversation and the overall dining experience where people come together to celebrate, enjoy food, and catch up with old pals or family. Instead of talking about life updates and basking in each other’s company, you may end up scrolling through your phone and missing out!
Lastly, the lack of contact between customers and staff is reduced, thus removing the opportunity for servers to make recommendations, up-sell, and answer questions about certain dishes on the menu which makes the overall dining experience feel impersonal.
Adapting
Love it or hate it, QR code food ordering systems are here to stay as establishments and companies continue to implement them in order to keep up with society’s ever changing pace.
Sure, it can be intimidating at first glance but fear not! QR code food ordering systems are made to help you customize, organize and enjoy your meals without the rush. Remember, we are built to adapt and use these advancements to make our everyday lives more convenient.
Are you interested in learning more about QR food ordering systems? book a demo with EasyQO. now!
