Why QR Ordering Increases Restaurant Table Turnover

2025/10/20

What if there’s a way to dine without standing on your feet for a long time, tediously waiting in line, or having a waiter come and go to your table just to take your order? What if you can achieve a digital dining experience without taking away what makes dining in a restaurant better, but removing all the unnecessary wait and frustration?

The answer? QR Ordering with EasyQO–where you can order food (add-on checkboxes), browse the menu (with pictures!), view discounted items, and even see order and billing history–all inside your smartphone. And for restaurant owners, you would be able to edit the menu, personalize what your customers can see based on availability, add modifiers on individual items, add timed discounts, and track progress (from the moment the order is taken, kitchen preparation, and delivery to the table of waiting customers). 

You do not have to look any further! EasyQO’s features aim to increase table turnover without sacrificing the quality of service. Find out how!

What is QR Ordering?

QR ordering is a system that allows customers to place orders at restaurants, cafes, or other venues by scanning a QR code with the camera of their smartphone. Instead of waiting for a server to take an order, customers can use their device to browse a digital menu, select items, and send their order directly to the kitchen.

Here’s how it works:

1. First, Scan the QR Code:
   • At the table or entrance, a QR code will be presented by the wait staff. The customer scans it using their smartphone camera or a QR code scanner app. In EasyQO, aside from showing the digital menu, scanning the QR code would also show them their assigned table.
2. Browse the Menu:
   • Once the customer scans the QR code, the system will direct them to a digital menu on their phone, often a website or an app. They would be able to see discounted items and the menu with pictures.
3. Place the Order:
   • Customers can browse through the menu, select the items they want to order, and sometimes customize them through add-ons and even send special requests or instructions for the kitchen to follow.
4. Send the Order:
   • Once the order is complete, the customer submits it by clicking the Confirm Order button. They can review it through the order summary, see the total, and confirm it. Once confirmed, the system then transmits the order directly to the kitchen or the relevant team. In EasyQO, until the first order is delivered, there is still an option to add more orders which is indicated in the Status “Open for orders” in the Billing History.
5. Payment:
   • Many QR ordering systems also allow customers to pay directly via their phone, which speeds up the process and reduces the need for handling physical menus or cash.

Benefits of using QR Ordering:

• Contactless experience:
  • Ordering by just clicking a digital menu minimizes physical interaction, which is particularly useful in the context of health and safety. The COVID-19 pandemic especially highlighted this.
• Convenience:
  • Customers can now order at their own pace without waiting for a server or standing in line at the counter.
• Efficiency:
  • Restaurant self-order technology does not implement customer waiting time reduction and increases table turnover, but it also almost eliminates human errors and mistakes in taking orders.

Many restaurants that have adopted this system have streamlined their service, improved customer experience, and shown table turnover improvement.

How Does QR Ordering Improve Table Turnover?

QR ordering improves table turnover (the rate at which a restaurant serves new customers) by streamlining various steps in the dining process from ordering to payment. Essentially, table turnover is a crucial metric for restaurants, especially those with high customer demand or limited seating, as it directly impacts profitability and customer satisfaction.In traditional restaurant settings, several stages (such as taking orders, processing payments, clearing tables, and managing customer interactions) can create bottlenecks. It slows down the dining experience and prevents the restaurant from serving as many customers as it could in a given time. QR ordering systems address these issues by integrating technology into each phase of the process, reducing wait times and human errors that typically slow down the overall workflow.

Here are the key aspects of EasyQO that helps improve table turnover:

1. Faster Ordering Process

• No Waiting for a Server: In traditional settings, customers often wait for a server to take their order. With QR ordering, customers can place their order as soon as they’re ready, without having to wait for someone to come by.
• Self-Service Customization: Customers can easily customize their orders and adjust items without needing a server to explain menu options, which can further cut down on time spent per order.

2. Streamlined Payment Process

• Instant Payment: Many QR ordering systems allow customers to pay directly from their smartphones once they finish their meal, eliminating the need to wait for a server to print or process a bill. This means customers can pay and leave without delays. And instant payments mean faster checkouts. Customers don’t have to wait for the bill to be processed manually.
• Multiple Payment Options: Customers can use their preferred payment method (credit card, mobile wallet, etc.) via the QR code, often reducing issues with cash or card handling and speeding up the checkout process.

3. Reduced Human Error and Miscommunication

• Accurate Orders: Since customers enter their own orders directly through the digital menu, there’s less room for mistakes that can lead to delays. The kitchen receives the order exactly as the customer placed it, reducing the need for adjustments and corrections later.
• Real-Time Updates: Some QR ordering systems like EasyQO allow customers to track the status of their order (e.g., “In Progress,” “Ready for Pickup”), meaning they don’t need to check in with the server constantly, which helps them plan their time and speed up the process. With EasyQO, they can also add more orders as long as the first order has yet to have a “Delivered” status.

4. Fewer Bottlenecks

• Decreases Server Workload: Customers able to handle their own ordering and payment frees up servers to focus on other tasks, such as ensuring that food is served promptly or clearing tables. Servers can also now manage more tables at once. This results in more efficient overall service and faster turnaround.
• Fewer Table Blocks: By eliminating the need for extended ordering or payment processes, tables become available for new customers more quickly. The flow of guests is smoother, which directly increases table turnover.

5. Increased Efficiency During Busy Times

• Managing Peak Hours: During busy hours, restaurants may struggle to manage high volumes of customers. QR ordering reduces bottlenecks at the ordering and payment stages. It gives the servers the freedom to attend to multiple customers at once, and ensures the kitchen avoids becoming overwhelmed.
• Increased Table Utilization: Especially in places with high demand or smaller dining areas, improving table turnover is essential. QR ordering helps maximize the use of every available seat, leading to increased revenue.

EasyQO: Your Go-to QR Ordering System and Quick Service

What is EasyQO?

EasyQO is an advanced QR ordering system that allows customer to place orders directly from their smartphones by scanning a QR code. By removing the traditional step of waiting for a server to take orders, it speeds up the dining process and enhances customer convenience. EasyQO integrates seamlessly into the workflow of restaurants, enabling both self-service ordering and quick payment.

This system is particularly beneficial for improving table turnover, as it reduces waiting times, minimizes human error, and optimizes kitchen and staff efficiency. But EasyQO is more than just a QR ordering system, it’s a comprehensive solution designed to improve every aspect of restaurant operation.For restaurants looking to keep pace with modern dining trends, EasyQO offers a seamless, contactless experience that benefits both customers and staff. With its real-time order processing, instant payment options, and data-driven insights, EasyQO ensures that customers are served quickly and efficiently, maximizing revenue and optimizing service flow.

Unlock the Future of Dining with EasyQO!

Ready to elevate your restaurant’s efficiency and provide a faster, more seamless dining experience?

Start today and discover how EasyQO can help you maximize service speed, reduce errors, and boost your bottom line. Your restaurant’s next-level experience is just a click away!

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